MV to offer enhanced passenger services in extended relationship with Access Services
DALLAS, Texas (June 27, 2018) – MV Transportation, Inc., a recognized leader in passenger transportation services, today announced that it has been awarded a contract to provide paratransit services for the Access Services (“Access”) Northern Region based in Van Nuys, California beginning August 1, 2018.
Under terms of the five-year contract, MV will provide safe and reliable curb-to-curb ADA-compliant paratransit transportation for the San Fernando Valley region of Los Angeles County. The company will be responsible for operations, maintenance, dispatch, reservations and customer service with a fleet that includes mini-buses, vans, and sedans. MV will also implement several services and passenger enhancements including text and voice notification.
With this latest agreement, MV extends its long-standing partnership with Access into its second decade after beginning initial services in 2002. In the last 12 months, MV has provided over 806,000 trips for Access passengers.
“We are proud of our partnership with Access Services and thrilled with the opportunity to continue providing much-needed paratransit transportation for the Los Angeles County community,” said Jim Schultzman, vice president, MV Transportation, who oversees the operations. “Our team works hard to deliver a high quality and safe service for the passengers we have come to know.”
“MV has consistently demonstrated its reliability and commitment to providing positive customer service”, said Mike Greenwood, Chief Operations Officer, Access Services. “We are pleased to extend our partnership and bring additional enhancements that ultimately provide an even better passenger experience.”
MV is the largest privately-owned passenger transportation services firm in North America and a leader in providing the specialized on-demand ADA-compliant transportation of persons with disabilities and the elderly.
About Access Services
Access Services is the Los Angeles County Consolidated Transportation Services Agency and administers the Los Angeles County Coordinated Paratransit Plan on behalf of the County’s 45 public fixed route operators. Access Services facilitates the provision of complementary ADA paratransit services to certain persons with disabilities as required by 42 U.S.C. §12143 under the name “Access Paratransit.” More information about Access Services can be found at https://accessla.org/.