The best passenger experience starts with the best team providing that service. That’s why we’ve built the industry’s top-performing workforce by attracting exceptional talent and investing in the training, leadership development, and career growth that drive long-term performance.
Our Career Development Spotlight series highlights team members who began in hourly roles and, through MV’s robust development resources, have advanced into leadership positions. These stories reflect the strength of our culture and our investment in people.
In this Career Development Spotlight, we’re highlighting Jayson Miranda, Safety and Training Manager at our division in Springfield, MA. After starting his career in dispatch, Jayson progressed through several roles within the organization, gaining the skills and perspective that now guide his leadership in safety and training. His role focuses on ensuring our team is well trained and prepared to safely serve our passengers and community every day.
What makes MV Transportation’s training programs stand out to you?
Training at MV Transportation is remarkable. The way we train and develop employees is unlike any other company I’ve seen. There’s a strong emphasis on learning, growth, and making sure employees have the tools they need to succeed in their roles.
Can you share a bit about your journey with MV Transportation?
I started my career at MV in dispatch. From there, I continued learning and growing within the organization. I became a road supervisor and later served as an acting safety manager for two different divisions. Those experiences helped me gain the knowledge and confidence I needed to step into my current role as Safety and Training Manager.
What does career growth at MV Transportation mean to you?
I’m very grateful to MV for taking a chance on me and promoting me throughout my career. The company gave me opportunities to grow and develop, which ultimately led me to where I am today.
What leadership lesson has had the biggest impact on your development?
One of the biggest lessons I’ve learned is that there’s always something new to learn. Even when you think you know everything, there’s always another opportunity to grow. When I have questions, I go to my general manager. She doesn’t just give me the answer — she helps guide me to think through the problem and learn along the way. That approach has really helped me develop as a leader.
What does being part of MV Transportation mean to you after 10 years with the company?
It’s been a long journey. I’m very grateful for the opportunity to be part of the team here in Springfield and to continue growing with the company.