Information about our Organization about Websites
Types of Information We Collect and Use
In this policy, "personal information" or "personal data" means information about an identifiable individual that is subject to protection under the law in the jurisdiction in which you reside. In some jurisdictions, "personal information" or "personal data" will not include business contact information. MV collects information through a variety of different ways and for different purposes as described in the table below.
Source of Information
Types of Information
Purpose for Use of Information
Information You Provide Through The MV Websites
Information We Collect When You Use The MV Websites
Information From Sources Other Than MV Websites
Sharing of Information
No Sale of Personal Information: MV does not and will not sell your personal information. During the last 12 months, MV has not disclosed personal data to third parties for their own useexcept MV has disclosed limited personal information related to riders in response to (a) legal process, such as a subpoena or discovery request in civil litigation; (b) government audits; or (c) requests by child protective services agencies and other governmental authorities in the context of an investigation.In these situations, the personal information disclosed generally has been limited to identifiers, such as the rider’s name, contact information, and pick-up address.
Your California Privacy Rights
- Right to Know
California Consumers have the right to submit a verifiable request to know:
- The categories and specific pieces of personal information that MV has collected about them;
- The categories of sources from which MV collected the personal information;
- The categories of personal information that MV sold or disclosed to a third party (other than a service provider) for a business purpose and the categories of recipients of that information; and
- The business or commercial purposes for MP’s collection, disclosure, or sale of the personal information.
- Right To Delete
- California Consumers have the right to submit a verifiable request for deletion of their personal information that MV has collected from the Consumer.
How to Exercise Your Rights
- Making Requests
MV will respond to requests in accordance with applicable law if it can verify the identity of the individual submitting the request. California Consumers can exercise their rights in the following ways:
- Complete the online request form available here: https://mvtransit.com/contact-us/passenger-feedback and/or https://mvtransit.com/contact-mvtransit;
- Contact by telephone: (877) 687-2338
- Requests By Authorized Agents
You can have an authorized agent submit a California Consumer Privacy Act (“CCPA”) request to us on your behalf by (a) providing us with a written authorization signed by you that designates the agent as your authorized agent for purposes of a coca request; (b) verifying your identity directly with us; and (c) directly confirming with us that the agent is authorized to submit the request.
- How We Will Verify Your Requests
To prevent anyone other than you, or your authorized agent, from exercising the right to know or the right to delete with respect to your personal information, we follow procedures to verify your, or your agent’s, identity. This process seeks to confirm that the person making a request is the person about whom we have collected personal information or that person’s authorized agent. The verification process involves matching data points that you provide with your request against information about you we already have in our records and that we have determined to be reliable for purposes of verifying your identity. We will use information you provide in your completed request form to verify your identity, and we may request additional information if necessary to complete the verification process.
Additional Rights for California Consumers
- The Company’s Non-Discrimination Policy
California Consumers have the right not to be subject to discriminatory treatment by MV for exercising their privacy rights under the CCPA, and MV will not discriminate on that basis. However, MV may charge a California Consumer a different price or rate or provide a different level or quality of goods or services if the difference is reasonably related to the value provided to the California Consumer by the Consumer’s Personal Information.If MV does so, it will provide Consumers with any legally required notice.
- Your ‘Do Not Track’ Browser Setting
MV is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. MV does not knowingly collect information from children under the age of 13 and MV does not target its websites to children under 13.
Your Choices and Opting Out
Keeping Your Information Secure
MV stores personal information on our servers in the United States of America. MV does not guarantee or warrant the security of our servers nor can we guarantee that information you supply through the MV Websites will not be intercepted while being transmitted over the Internet. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it.
In the event that MV goes through a business transition, such as a merger, acquisition by another company or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.
Terms and Conditions