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Mobile Messaging Terms & Conditions

Effective Date: August, 20, 2026
Program Name(s): MV Transportation Mobile Messaging Services

This Mobile Messaging Terms & Conditions document (“Terms”) governs participation in SMS/text messaging programs operated by {Company Name} (“we,” “our,” or “us”).

  1. Program Description

We offer mobile messaging programs that provide operational, service-related, and informational communications to employees and customers.

Messages may include, but are not limited to:

  • Service updates and alerts
  • Reservation or trip status notifications
  • Operational or division-based communications
  • Reminders, scheduling updates, and general notifications

Participation in any program is voluntary and requires user opt-in.

  1. Program Catalog

The following table outlines the types of messaging programs covered under these Terms:

Program Name

Audience

Description

Message Frequency

Internal Operations Messaging

Employees

Division-specific communications set up by management (e.g., shift updates, operational alerts, reminders)

Varies by division and operational need

Passenger Notifications

Customers/Passengers

Reservation confirmations, trip reminders, service alerts, and real-time updates

Varies based on customer activity

Note: Message frequency varies based on program enrollment and user interaction.

 

  1. Opt-Out Instructions

You can cancel the SMS service at any time. To opt out, text “STOP” to the number or short code from which you received messages.

After you send the SMS message “STOP” to us:

  • You will receive a confirmation message that you have been unsubscribed.
  • After this confirmation, you will no longer receive SMS messages from that program.

To rejoin:

  • Sign up again using the original opt-in method.
  1. Message Frequency Disclosure

Message frequency varies by program and user activity.

Examples:

  • Operational alerts: Sent as needed
  • Trip/reservation updates: Triggered by bookings or service events
  • Internal messaging: Determined by division needs
  1. Message and Data Rates

Message and data rates may apply to any messages sent to you from us and to us from you.

  • Charges depend on your wireless carrier plan
  • Contact your wireless provider for details on your plan
  1. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

  1. Consent to Receive Messages

By opting into any of our mobile messaging programs, you:

  • Confirm you are the authorized user of the mobile number provided
  • Consent to receive recurring automated text messages
  • Understand that consent is not a condition of purchase or employment (if applicable)
  1. Changes to Terms

We may update these Terms from time to time.

  • Changes will be posted on this page
  • Continued participation in any messaging program constitutes acceptance of updates
  1. Contact Information

For additional questions or concerns:

MV Transportation

  • Address: 2711 N. Haskell Ave., Suite 1500, Dallas, TX 75204
  • Phone: 972-391-4600