MV Leadership

Gary Coles

Chief Customer Success Officer

Since joining MV in 2008, Gary Coles has been a driving force for MV’s growth. Along with his long-tenured experience in the transportation market – including stops at Veolia and Greyhound – Gary has demonstrated a clear strength in customer relationship management. As head of the Customer Success team, Gary and his team work closely with MV customers, agency board members, local transit advocates and elected officials to create opportunities for public transit to meet the ever-changing needs of our communities.

Gary also develops strategies that strengthen relationships and influence the expansion of MV’s footprint with targeted customers and markets.

Gary holds a Bachelor of Science in Business Administration from Mary Washington College and a certificate in finance and accounting for non-financial managers from Southern Methodist University. He has previously served on the board of directors for three associations, including the New England Bus Association, the Bus Association of New York, and the Pennsylvania Bus Association.